Terms and Conditions in short

  • By ordering any of our products, you agree to be bound by these terms and conditions.

  • By placing an order at Maker and Smith, you warrant that you are at least 18 years old or have parents' permission to buy from us.

  • All personal information you provide us with or that we obtain will be handled by Maker and Smith as responsible for the personal information.

  • Events outside Maker and Smith's control shall be considered force of nature.

  • The price applicable is that set at the date on which you place your order.

  • Shipping costs and payment fees are recognized before confirming the purchase.

  • Card information is transmitted over secure SSL encryption and is not stored.

  • Please note that local charges may occur.

  • Maker and Smith reserves the right to amend any information without prior notice.

  • Maker and Smith is a custom company and does no accept returns


Terms & Conditions

This page contains the terms and conditions.  Please read these terms and conditions carefully before ordering any products from us.  You should understand that by ordering any of our products, you agree to be bound by these terms and conditions.

By placing an order at Maker and Smith, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms and conditions which shall apply to all orders placed or to be placed at Maker and Smith for the sale and supply of any products.  None of these terms and conditions affect your statutory rights.  No other terms or changes to the terms and conditions shall be binding unless agreed in writing signed by us.

Personal Information

All personal information you provide us with or that we obtain will be handled by Maker and Smith as responsible for the personal information.  The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information to you.  The information you provide is only available to Maker and Smith and will not be shared with other third parties.  You have the right to inspect the information held about you.  You always have the right to request Maker and Smith to delete or correct the information held about you.  By accepting the Maker and Smith Conditions, you agree to the above.

Force of majeure

Events outside Maker and Smith's control, which is not reasonably foreseeable, shall be considered force of majeure, meaning that Maker and Smith is released from Maker and Smith's obligations to fulfill contractual agreements.  Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers.  The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

Payment

All products remain the property of Maker and Smith until full payment is made.  The price applicable is that set at the date on which you place your order or finalize custom work details.  Shipping costs and payment fees are recognized before confirming the purchase.  If you are under 18 years old you must have parents' permission to buy from Maker and Smith

All transfers conducted through Maker and Smith are handled and transacted through third party dedicated gateways to guarantee your protection.  Card information is not stored and all card information is handled over SSL encryption.  Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.

Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties.  These charges are at the customers own expense.

Cookies

Maker and Smith uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003.  A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor.  Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive.  There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer.

The first type of cookie commonly used is "Session Cookies".  During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors.  A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser.  To use Vasuma without troubles you need to have cookies enabled.

The second type of cookie saves a file permanently on your computer.  This type of cookie is used to track how visitors move around on the website.  This is only used to offer visitors better services and support.  The text files can be deleted.  On Vasuma we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors.  The information stored on your computer is only a unique number, without any connection to personal information.

Additional Information

Maker and Smith reserves the right to amend any information or process, including but not limited to product manufacturing or assembly, prices, technical specifications, terms of purchase and product offerings without prior notice.  At the event of when a product is sold out, Maker and Smith has the right to cancel the order and refund any amount paid in the best way.  Maker and Smith shall also notify the customer of equivalent replacement products if available.

Squarespace is not responsible for any content, interactions or transfers made on http://makerandsmith.com.

All inquiries: info@makerandsmith.com

Exchange Policy

Maker and Smith is a custom company, making each order from scratch.  We don't have an inventory we hope to sell off.  Each piece will be made for you at the time of your order.

Since these items are custom - made to order - Maker and Smith cannot accept returns. Exchanges may be possible and will be evaluated on a case-by-case basis at a minimum $50 fee to help cover new material and resource costs.  Maker and Smith will not be responsible for new design or fabrications costs, material costs or shipping costs (to or from) in any exchange, unless otherwise arranged. The exchanged item will be replaced with the same style/design piece originally ordered.

If an exchange has been arranged, your product must be returned unused, in original packaging, including any/all tags prior to new work done. Your exchanged piece will be placed in queue behind original orders in which they were received. We will fulfill your replacement order as efficiently as possible. The original 14 day shipping may not apply. Please include the address you would like the exchanged item(s) to be sent.  Your item will be shipped when completed AND all additional costs/fees involved have been received. Please contact customer service with your original order number in writing at info@makerandsmith.com to process the exchange. 

In case of refund, neither the original shipping cost nor the return shipping cost will be repaid. The return shipping cost will be withheld from your return refund.  20% of the total cost of merchandise returned may be withheld due to restocking/repackaging/reprocessing.  This will also be evaluated on a case-by-case basis.  The refund or difference in exchange cost will be credited back to the original method of payment at time of original order or in the best way, per case.

Please address your package to:

Attention: Exchanges/Returns Maker and Smith
598 Bridge Road
Cedarburg, WI 53012